February 23, 2009
Do You Actually Like Your Customers?
This is a blog post I wrote while traveling in southern India and describes a real situation I encountered in an internet cafe, it comes in two parts and luckily finishes with a happy ending
A Heated Argument
There was shouting and curses coming from the internet cafe. The owner was in [...]
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December 11, 2008
An Event Or A Process?
I have been looking closely at the circumstances
surrounding the recent Social Traffic Launch and today
came to the conclusion that what is missing for most
people is an understanding that there is a big difference
between event based and process based marketing.
They are both intimately connected to each other but if
you focus on one [...]
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